Frequently Asked Questions

No. You can check out as a guest or create an account to save your shipping information, view your order history, and enjoy a faster checkout experience.

Yes. If you created an account, you can log in to view your order status at any time. You'll also receive email updates as your order is processed and shipped.

Select the account icon at the top of the website, enter your email address, and follow the prompts to create your account.

Click "Forgot Password" on the login page and follow the instructions sent to your email to reset your password securely.

Since 1972, NaturesPlus has combined scientific research, premium ingredients, advanced manufacturing, and rigorous quality standards to create nutritional supplements trusted by families around the world.

Yes. NaturesPlus oversees the complete manufacturing process in its own U.S. facilities, helping ensure consistent quality, purity, and potency in every product.

NaturesPlus products are manufactured in facilities that comply with current Good Manufacturing Practices (cGMPs) and undergo extensive testing for quality, purity, and potency.

Each product page includes ingredients, suggested use, and key benefits to help you compare products and select the one that best supports your wellness goals.

Complete Supplement Facts, ingredient lists, and allergen information are available on every product page and on each product label.

Many supplements can be used together as part of a balanced wellness routine. If you are pregnant, nursing, taking medication, or have a medical condition, consult your healthcare provider before combining supplements.

Yes. The Animal Parade® line is specially formulated for children and includes chewable tablets, gummies, and liquid supplements designed for different ages.

Store supplements in a cool, dry place away from direct sunlight. Some products may require refrigeration after opening, so always follow the instructions on the product label.

Every NaturesPlus product includes a printed expiration or best-by date on the bottle or packaging so you can easily verify freshness before use.

Yes. After placing your order, you'll receive an email confirmation. Once your package ships, you'll receive another email containing your tracking number.

Tracking information is emailed as soon as your order ships, allowing you to follow your package from dispatch to delivery.

Yes. During checkout you can enter a shipping address that is different from your billing address.

Carrier delays occasionally occur. If your package has not arrived within the expected delivery timeframe, please contact our customer support team for assistance.

Refunds are typically processed after your returned item has been received and inspected. The exact timing depends on your payment provider.

Yes. All payments are processed through Shopify's secure, encrypted checkout to help protect your personal and payment information.

Yes. Enter your promotional code during checkout before completing your purchase. Eligible discounts will be applied automatically.

Select products are available through our Subscribe & Save program, allowing you to receive recurring deliveries while saving on eligible purchases.

Yes. You can manage your subscription online by updating delivery dates, changing products, skipping shipments, or canceling your subscription at any time.